Terms of Use

Effective date: 31 October 2025 Last updated:

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Introduction

Welcome to The Raised Bed Company website.
These Terms of Use (“Terms”) set out the conditions under which you may access and use our website https://theraisedbedcompany.co.uk.
By using this site, you agree to comply with these Terms. If you do not agree, please do not use the website.

This website is operated by The Raised Bed Company.
For any questions about these Terms, please contact info@theraisedbedcompany.co.uk.

Use of the website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of it.

You must not:

  • Use the website in any way that may cause damage or impair its performance or availability.
  • Attempt to gain unauthorised access to any part of the website, server, or connected systems.
  • Upload or transmit material that is malicious, defamatory, or otherwise unlawful.

We reserve the right to restrict or terminate your access to the website if we believe your use breaches these Terms or is otherwise harmful to our business or other users.

Intellectual property

All content on this website, including text, photographs, graphics, logos, and layout, is the property of The Raised Bed Company or is used with permission.
It is protected by UK and international copyright and intellectual property laws.

You may view, download, and print pages from this website for your own personal, non-commercial use.
You must not reproduce, distribute, modify, or use any part of the content for commercial purposes without our prior written consent.

All trademarks, service marks, and trade names used on this website remain the property of their respective owners.

Products and orders

Images and descriptions are for representation only; all dimensions are approximate.

Information about our products and services on this website is provided for general guidance and illustration.
While we take care to ensure all descriptions, images, and measurements are accurate, natural variations in materials may occur.

Any order for our products will be confirmed directly with you by email or invoice before it becomes binding.
No contract for the sale of goods exists until an order is accepted and payment has been received in accordance with our invoice terms.

We reserve the right to withdraw or amend any product or price listed on this website without notice.

Returns, refunds, and cancellations

Our products are generally made to order.
We confirm all details before production begins, and once materials are cut or work has started, orders cannot normally be cancelled or refunded.

If you wish to cancel an order before production begins, please contact us as soon as possible at info@theraisedbedcompany.co.uk.
Where cancellation is agreed, any refund will be made to the original payer using the same payment method.

We ask customers to check the product upon delivery and installation and confirm that it has been received in good condition.
If a product develops a fault after delivery, please contact us within 14 days so we can inspect and, if appropriate, arrange a repair, replacement, or refund.

This policy does not affect your legal rights under UK consumer law.

Disclaimer and limitation of liability

We take great care to ensure the information on this website is accurate and up to date.
However, it is provided for general guidance only, and we make no warranties as to its completeness or suitability for any particular purpose.

The Raised Bed Company will not be liable for any loss or damage arising from the use or misuse of our products or information, except where such liability cannot be limited by law.
This includes, without limitation, loss of profits, data, or business interruption.

Nothing in these Terms limits or excludes liability for death or personal injury caused by our negligence, or for any other liability which cannot be excluded under UK law.

Links to other websites

This website may include links to third-party websites or resources for your convenience.
We have no control over the content or availability of those sites and are not responsible for them.
Following a link to another website is at your own risk, and we recommend reviewing that site’s privacy and cookie policies before providing any personal information.

Changes to the website and terms

We may update or change the content of this website, including product details, prices, or availability, at any time without notice.
We may also revise these Terms from time to time.
The most recent version will always be available on this page, and the “Last updated” date at the top shows when it was last reviewed.

By continuing to use the website after any changes, you agree to be bound by the updated Terms.

Termination

We reserve the right to suspend or terminate access to this website at any time and without prior notice if we believe your use breaches these Terms or may cause harm to our business or other users.

On termination, your right to use the website will immediately cease.
Any provisions of these Terms that by their nature should continue to apply after termination, including those relating to intellectual property, liability, and governing law, will remain in effect.

Governing law and jurisdiction

These Terms are governed by and interpreted in accordance with the laws of England and Wales.
You and The Raised Bed Company agree that any disputes arising in connection with these Terms or your use of this website will be subject to the non-exclusive jurisdiction of the courts of England and Wales.

Contact us

If you have any questions about these Terms or how we operate this website, please contact us at:

Email: info@theraisedbedcompany.co.uk

We aim to respond to all messages as promptly as possible.